CHECK-IN TIME: Check-in begins at 4:00 pm. If you plan to arrive after 4:00 pm, please email us at bearmountainlodging@gmail.com. This will help us better prioritize our cleaning schedule during the busy times of year. On River Time is a self check-in and keyless entry cabin, you will receive your directions and key code via email 7 days before your arrival.
DEPARTURE TIME: Check-out is at 11:00 am. To make departure day more efficient for everyone, please text 580-212-4746 if you decide to depart early. This will help us with getting the next guest in on time. Owner is not responsible for items left in the cabin. If requested, items will be shipped for a $5.00 handling fee plus actual shipping costs.
RESERVATION FEE: We accept Visa, Mastercard, Discover and American Express. You will need to use one of the major credit cards to make a reservation. The Reservation Fee is 20% of the cost of the total reservation. The Reservation Fees are applied towards the balance. The Reservation Fee is non-refundable.
BALANCE PAYMENT: The balance is due 60 days prior to your arrival. If reservation is made within 60 days of the arrival, the full repayment is due upon booking.
START UP SUPPLIES: We will email a check-in report 7 days prior to your arrival to give you a list of start-up supplies we provide. These supplies are not replenished during your stay. Please bring additional supplies if you feel the starter supply is not adequate.
CLEANING FEE: A non-refundable cleaning fee is required with all reservations. This fee is for our housekeepers who dust, vacuum, sanitize, clean linens and towels, and maintain the hot tub.
ALL CHECK-OUT INSTRUCTIONS LISTED MUST BE COMPLETED PRIOR TO DEPARTURE. Renter agrees to maintain cleanliness of the cabin during their stay and leave the cabin in a reasonably clean condition when they depart. All dirty dishes should be placed in the dishwasher and turned on before leaving the cabin. Refrigerator needs to be emptied of all food. Tie up trash bags and place them in outside containers. Please start a load of towels before your departure. You do not need to strip the beds. Our cleaning staff will take care of that. We will take care of the rest! Additional cleaning fees will apply if the policy is not followed. A rate of up to $45/hour, with one hour minimum can apply for additional cleaning.
AGE REQUIREMENT: You must be 25 years of age to reserve this vacation rental [and present]. This cabin is limited to families or adults 25 years of age or older. We will not rent to students or singles under 25 years of age or unless accompanied by an adult guardian or parent. We reserve the right to refuse service with monies forfeited if any discrepancies in our policies are suspected.
MAXIMUM OCCUPANCY-18: Do not exceed the maximum occupancy allowed for the cabin. Guests that violate this restriction will be asked to leave and will lose all rental fees.
GUEST LIST: We do require a list of names and ages of guests before your arrival if you did not provide it at the time of your reservation.
RESERVATION REQUIREMENT: There is a 3 night minimum for this property.
DAMAGE PROTECTION WAIVER: Each reservation includes a non-refundable Damage Protection Waiver of $79. This waiver is designed to protect the Renter and Owner from charges due to accidental damage only. The waiver provides up to $500.00 to repair accidental damages (beyond normal wear and tear). If any damages surpass $500.00, additional charges will be applied to the credit card on file and written documentation will be sent to the Renter of record. If damages are determined to be causes by the willful misconduct, the Waiver will be voided. These occurrences will result in the Renter credit card on file being charged in full for any damages. All ACCIDENTAL DAMAGE MUST BE REPORTED TO BEAR MOUNTAIN LODGING BEFORE RENTER’S DEPARTURE TO QUALIFY FOR PROTECTION.
ATV RIDING IS PROHIBITED ON THE PREMISES
CHANGING CABINS OR DATES: Date changes or removing nights are subject to a $50 fee. You cannot make a change if you are within 60 days of your arrival date. Reservations cannot be moved from one cabin to another.
NO HOUSE PARTIES OR OTHER EVENTS: House parties are strictly prohibited. Renter may use On River Time as a residence and may not hold house parties or other events, such as weddings or reunions, without management’s consent. Renter understands that we will accept families, married couples, and responsible adults 25 years of age and older ONLY. Renter acknowledges that violation of this agreement will lead to you being required to leave with NO refund. Renter must state, in advance, the number of renters/guests during their stay at On River Time .
PETS NOT ALLOWED: We know you love your fur babies and we do too. However we do not allow pets at On River Time Non-Compliance of our NO PET policy will result in a $100 per day charge. Again, guests that violate this restriction will be asked to leave and will lose all rental fees.
NO DAILY HOUSEKEEPING SERVICE IS PROVIDED.
NO SMOKING IN CABIN: We ask that you do not smoke inside the cabin. If you must smoke, do so outside and away from the cabin and dispose of smoking remnants responsibly. Non-compliance with the non-smoking rule, or any evidence of smoking in, on, or around the cabin, will result in in a minimum $150 per day charge. ALL CIGARETTE BUTTS MUST BE FULLY EXTINGUISHED, BAGGED AND PLACED IN THE OUTSIDE TRASH CAN.
SHOOTING FIREARMS OR FIREWORKS are prohibited on cabin property.
HOT TUBS & COVERS: Our hot tubs are drained, cleaned and chemically treated after every rental. The cover must be in place when the hot tub is not in use. Add a capful of shock enhancer in the hot tub after each use. Children under the age of 18 are not allowed to use the hot tub without constant adult supervision. Hot tub use is strictly at your own risk. Persons with high blood pressure, skin sensitivities, or who might be pregnant are strongly urged not to use a hot tub. Anyone with medical conditions should consult with their physician prior to using the hot tub.
Do NOT allow anyone in your group to walk-on, jump-on or play-on the hot tub covers, they will break. The condition of the hot tub is checked after every checkout and before your arrival.
WE LOVE OUR TREES! Please do not cut on or cut down trees on the property. Fines will be charged to your account for damaging trees.
WARNING CONCERNING NATURAL HAZARDS: The river is a natural body of water with untreated water which may make it difficult to judge depth or see submerged objects. Under water hazards may exist including submerged trees and wildlife, as with any natural body of water, you should use common sense and caution while entering and enjoying the water. Diving and jumping in are discouraged. Being a natural body of water, the river does not have many of the safety features found at man-made pool. For example, there is not fence or barrier restricting persons from entering the water, no depth sign, nor any life guards on duty. Swimming is at your own risk.
The river is subject to occasional wet-weather flooding during heavy rains. You are responsible for monitoring weather forecasts and area flood watches. You should not use the river or other low-lying areas when flooding is a risk.
On River Time and the surrounding property offer excellent opportunities for hiking, kayaking, canoeing and other outdoor activities. If you engage in these activities, we urge you to follow reasonable and customary precautions and safety measures. You are responsible for your own well-being. You undertake these activities at your own risk.
On River Time is in an area with an assortment of wildlife, including bears, wolves, coyotes, deer, and snakes. These animals are wild and can be dangerous. Even smaller animals, such as foxes, raccoons, skunks, rabbits and squirrels can be hazardous. Do not get close or attempt to feed or touch wildlife. You are responsible for your safety and the safety of wildlife. If an animal approaches you, it is your responsibility to move away and maintain a safe distance.
PROPERTY ELECTRONIC EQUIPMENT: Please do not tamper with the electronics, television, receivers, etc. equipment in the cabin. Also please do not unhook or disconnect any cords or wires from any of the equipment. We do check the TV’s, DirecTv receivers, and surround sound to ensure they are in working order. Please make sure everything is in working order before you leave. A $100 fee will be charged for unhooking or tampering with any electronic device.
OUTDOOR SURVEILLANCE camera is located at the garage entrance of the house.
MAINTENANCE PROBLEMS will be addressed in as timely a manner as possible. However the rental rate cannot be adjusted due to any malfunction of equipment (which includes T.V., VCR, DVD, heating units, hot water heaters, stoves, refrigerators, hot tubs, locks etc). In the extremely rare case where there is a major problem with heat, hot water, etc that makes the home uninhabitable we will try to arrange a different accommodation. If that is not possible, all fees will be refunded. Non-emergency maintenance issues will be addressed during business hours. Manager, manager’s staff, and /or contractor of manager, may enter the rental property at an reasonable time to make any needed repairs.
COVID 19: As of March 14, 2020 the Covid-19 pandemic has been widely publicized worldwide. All guests who book reservations are now aware of the risk and therefore our full cancellation policy is in effect. Covid 19 is not a valid reason for cancellation, therefore NO REFUNDS, NO EXCEPTIONS.
I, the undersigned Renter, agree that I and my party will indemnify and hold harmless the Owner and Manager of the Property and that they shall not be liable for any damages arising from personal injuries sustained by the Renter or guests (including any minor children) as a result of any and all activities related to the rental, operation or use of equipment and Property provided by Bear Mountain Lodging, LLC. By accepting this reservation, Renter agrees that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises. Renter assumes full responsibility for any such injuries or damages which may occur, and further agrees that Bear Mountain Lodging, and Owner of the Property shall not be liable for any loss or theft of personal property.
